Frequently Asked Questions
Why Loved Twice Bridal?
Loved Twice Bridal differs from our competitors in that we don’t just list your items on our website. Instead, we house, list, market and advise on our curated collection to our brides and formal wear customers. Our goal is to achieve the same luxury customer service experience you would get in a traditional purchasing model but save you money with consignment wedding day looks. In doing so, we also hope to make a difference in the bridal industry.
I am not local to LA, can you still help me sell my gown?
Absolutely! Our product comes from brides, boutiques and brands from all over the United States. A prepaid label is provided upon the completion of your signed consignment agreement.
I didn't buy my gown with you, can you still sell it for me?
100% - Our mission is to give a second or third life to wedding gowns so it doesn't matter where it was purchased
What do you take on consignment?
Our collection of product assortments are truly curated to give second hand shoppers the luxury experience. We mention this as we do not take all items.
How much will you list my item for?
Generally speaking, unaltered styles can sell for 20-30% off retail. This depends on a couple things like trend, active/discontinued style, and designer.
Altered/worn gowns can sell for about 40-55% off its retail price. This also depends on trend, active/discontinued style, designer, but most importantly alterations made on the gown.
Along with our industry knowledge, LTB will do research to ensure we are pricing your item for a fast sale.
My gown is under $3,500, now what?
Our retail price of $3,500 is a guide on how designers make their dresses. There are a handful of brands that produce one gown at a time and retail for under $3,500. If you are unsure about your gown's production model, we invite you to complete our intake form and we can let you know if we can help you sell it.
Will you buy my items outright?
With our consignment model, gowns and accessories are “loaned” to LTB to sell on behalf of the seller. We use our resources and expertise to get the item sold and when it does, the split is 50/50%. We do not purchase items outright.
How much will I make with Loved Twice Bridal?
You, the consignee, will make 50% of the sale while, LTB, consignor, will keep 50% of the sale. Price breakdown varies by original price of the gown & current market value. Some items may qualify for a different percentage.
Can I list my items separately from Loved Twice Bridal?
No. We are able to sell our items much quicker than other second hand platforms is because we house the product internally. Consigning with LTB agrees to exclusivity of the product until the agreement ends.
How soon will I get paid for my items?
LTB will send you a check within 30 (thirty) days of your items being sold. We will reach out for confirmation upon the sale of your item.
Can I sell back my item to Loved Twice Bridal?
While it is not guaranteed, after purchasing and wearing your second hand gown and accessories, you may have the option to consign your items with LTB again. The decision is made on a few factors like: condition, trend, further alterations made. Please complete the gown intake form to be considered.
Does Loved Twice Bridal take anything and everything?
Like any bridal boutique, LTB curates our collection of products based off of what we know we can sell quickly. We do this with product knowledge, industry trends, and a thorough evaluation of each item. We seek and prefer gowns and accessories that can’t be found everywhere!
Try At Home FAQs
IS IT REALLY ONLY $60?
Yes! We require a $60 deposit toward your purchase, however your card will be authorized for the full balance of the gown plus shipping. If you decide to return the gown, you will have a posted charge for shipping upon its return and the remaining authorization will fall off.
How long can I keep the dresses?
Because we only have one of each gown, we do limit your time to three days including delivery date. Ex: If your gown delivers on Monday, you will have Monday, Tuesday, and Wednesday. If you need to return the items, it will needs to be postmarked by end of day on Wednesday.
Is there a maximum number of gowns I can try on?
Yes. Due to the rising popularity of our unique program, we ask that you try on one gown at a time. If you are deciding between 2 or more, please schedule a virtual appointment and we can help you narrow down your choice.
How can I guarantee the fit of the gown I am ordering?
Because of the nature of bridal sizing, we have done our best to be as explicit as possible of what size the gown currently fits like. Please be sure to take a look at each products measurements and compare it to your own. It is okay if a gown is a bit larger on you as alterations are to be expected. If you are unsure about measurements, please use our chat box feature to speak to a stylist.
If you have further questions, please schedule a virtual appointment and we can guide you on if the gown will work before completing your try at home purchase.
What if I have questions about the gown while in my care?
During your time with the gown, we are available via text, email, or phone call. Questions you have might be about the fit of the gown, the condition, what accessories to wear. We are your virtual bridal stylists, here to help.
What happens if I take longer than 3 days?
Please let us know if you need a bit more time to make your decision. If we do not hear back by day three of your time with the gown, a 1% of the selling price late charge will be assessed until we hear back.
I love the gown! How can I purchase the gown?
Congratulations on saying yes to the dress! You will send us an email or text saying that you'd like to purchase your gown. We will capture the authorized balance to make it official.
How do I go about returning my gown?
Should you decide to return the wedding dress, please use the prepaid label provided in your box. Let our team know that you have dropped off your package to your local UPS store.
