Try at Home Program

 

Why:  Every bride deserves the chance to try on her wedding gown before saying "yes"! These three days are a great time to be sure the gown will fit and it is in the condition you are expecting. You can also invite your friends and family over or even consult a seamstress for alterations! You should never compromise on experience.

Why shop with loved twice bridal?

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  • Savings

    All of our products are marked down 20-70% off retail prices. Savings are built in so you can end your hunt for the best price.

  • Sustainable

    In choosing to purchase a second hand gown, you are reducing your carbon footprint and saving 2,500 gallons of water.

  • Customer Service

    Loved Twice Bridal customers are assisted by tenured bridal stylists much like a traditional bridal boutique.

  • Timeline

    Lead time on our product is never an issue. All of the items on our website are to ready to ship or available to try on in store.

  • Curated Collection

    Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.

  • Quality

    All of our items go through a rigorous quality control to ensure our customers never sacrifice on condition.

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TRY AT HOME FAQS

1. Is it really only $60?

Yes! We require a $60 deposit toward your purchase, however your card will be authorized for the full balance of the gown plus shipping. If you decide to return the gown, you will have a posted charge for shipping upon its return and the remaining authorization will fall off.

2. How long can i keep the dresses?

Because we only have one of each gown, we do limit your time to three days including delivery date. Ex: If your gown delivers on Monday, you will have Monday, Tuesday, and Wednesday. If you need to return the items, it will needs to be postmarked by end of day on Wednesday.

3. Is there a maximum number of gowns I can try on?

Yes. Due to the rising popularity of our unique program, we ask that you try on one gown at a time. If you are deciding between 2 or more, please schedule a virtual appointment and we can help you narrow down your choice.

4. How can I guarantee the fit of the gown I am ordering?

Because of the nature of bridal sizing, we have done our best to be as explicit as possible of what size the gown currently fits like. Please be sure to take a look at each products measurements and compare it to your own. It is okay if a gown is a bit larger on you as alterations are to be expected. If you are unsure about measurements, please use our chat box feature to speak to a stylist.

If you have further questions, please schedule a virtual appointment and we can guide you on if the gown will work before completing your try at home purchase.

5. What if I have questions about the gown while in my care?

During your time with the gown, we are available via text, email, or phone call. Questions you have might be about the fit of the gown, the condition, what accessories to wear. We are your virtual bridal stylists, here to help.

6. What happens if I take longer than 3 days?

Please let us know if you need a bit more time to make your decision. If we do not hear back by day three of your time with the gown, a 1% of the selling price late charge will be assessed until we hear back.

7. I love the gown! How can I purchase the gown?

Congratulations on saying yes to the dress! You will send us an email or text saying that you'd like to purchase your gown. We will send you an invoice via email to make it official. The gown will be reserved for you until 11:59PM PT that day.

8. How do I go about returning my gown?

Should you decide to return the wedding dress, we will require a request via email or text. Upon receipt of your request, we will email you a prepaid label to attach to the same box you received your gown in.

9. Who can I ask questions to during my try at home?

We are available via email, phone or text. Please call or text us at 213-316-6301 with your name, order number, questions you may have. Please be prepared to share photos for us to reference.